If you are new to PlayOn, or need a refresher on managing your account, financials, events and passes in HQ, start with these resources. Also, checkout The PlayOn Academy for more!
General Account Setup
Learn how to setup the basics of your account (address, venues, logo, etc.) and manage the users who will have access to HQ.
Event Creation & Management
Adding Events Automatically from our Partners
Using the Event Monitor is the fastest way to get your events created for ticketing and streaming using the Partner Integrations we have with other systems and ensures links are available on VNN websites. Currently, GoFan integrates with Arbiter, DragonFly, RankOne, rSchool, and VNN.
Full Season Event Creation
Create a full season of ticketing and streaming events for a given sport or level all at once. This option, along with using the Event Monitor above will give you the flexibility to make some changes in bulk if needed.
Single Event Creation
If you are looking to create events for NFHS Network Streaming, Performing Arts, School Dances, Camps, Registrations, or anything you want to collect money for...this is the path for you!
Single Event Navigation
Learn how to navigate your event once it has been created. This guide equips you to make quick event edits, locate access or promo codes, view detailed ticket sales data and much more!
Event Cancellations, Rescheduling, Individual Fan Refunds
HQ ensures a seamless experience with the process of canceling or rescheduling events due to weather or unforeseen circumstances, as well as processing refund requests for individual fans.
Fundraiser Event Creation
Use the Fundraiser event setup for your galas, auctions, booster club campaigns or donation drives for organizations or causes. It's a simple way to drive revenue back to your school!
Creating a Mobile Pass
Mobile or Season Passes are a great way for fans to support your programs and skip purchasing for individual events. We'll show you how easy it is to create a pass and configure it for your specific needs.
Restricting Ticket or Pass Sales with Access Codes
Access codes are a simple solution for limiting who can purchase certain types of tickets or passes. For example if you want to limit which students are able to purchase tickets to a dance, or offer a free pass to your faculty, we can show you how easy it is to make that happen.
QR Codes and Event Promotion
Learn how to download QR codes for your events to promote ticket sales and fast, easy purchasing.
Mobile HQ
Make event edits, send comp tickets, and manage ticket sales from the mobile-friendly version of PlayOn HQ!
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