How to Grant Users Access to Box Office

  • Updated

Users must have specific permissions to access the GoFan Box Office application. This access is granted from PlayOn HQ, not the Box Office App. If you'd like to give a new user access to Box Office, scroll to the bottom of this article for instructions. 

*Note that only the Main and Financial contacts can create and edit Contacts

 

Once a user has been granted Box Office access, they can log in to the Box Office App. 

Follow these instructions to log in to Box Office: 

  • Download the Box Office app to your device in the Apple App Store by searching GoFan Box Office For Schools.

*You can skip this step if you purchased your device from GoFan, as the app will already be installed.  

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  • Enter your email address in the Email field (this must be the same email used for your PlayOn HQ account)

    • If this is your first time logging in and you do not yet have a password, the system will prompt you to create one. A validation Email will be sent as part of this process, so be sure you have access to your Email.

  • Open the GoFan Box Office application on the device to log in and start selling tickets.

 

Here are the steps for allowing a user access to Box Office: 

Log in to PlayOn HQ and Navigate to the Accounts tab. Under the Contacts selection, select Add Contact and enter the contact information details.

 

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In the Credentials section, select the checkbox for Can log in to the school's Box Office account. Next, click the Save button to confirm the change.

 

 

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