How to Contact PlayOn HQ Support

  • Updated

Are you a school looking for help or support with PlayOn HQ?

We’re committed to supporting our customers and want to make sure that you’re set up for success. To help you find answers as soon as possible, we’ve made it easy to search our library of resources here on our PlayOn HQ Support page. We encourage you to start here, as many customers can quickly find exactly what they’re looking for with these articles.

If you still have questions after searching, click the Submit a Request link in the top right corner. We’ll locate the best person to assist and get back to you as soon as we can based on priority.

Screenshot 2024-08-08 at 3.33.29 PM.png

Provide as much detail as you can to help us understand what you need help with, including school name, city, and state (or GoFan ID if you have it, ex: GA0123) and as many details about your request as possible.

Get chat support directly in PlayOn HQ

Click the question mark ? icon in the lower right corner of any page when logged into PlayOn HQ. Here, you can click Learn to search our Knowledge Base by keyword.

If you need real-time support, just click Get Help and connect with our chat!

Screenshot 2024-08-08 at 3.34.31 PM.png

Related to

Was this article helpful?

14 out of 29 found this helpful