How to Provide a Complimentary Ticket in Mobile HQ

  • Updated

From your PlayOn HQ Dashboard on your mobile device, find the event you'd like to manage. Click Edit.

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Scroll the horizontal menu options at the top of the event page and click Comp Ticket. Then, click Create Comp Ticket.

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Enter the email address of the attendee and how many comp tickets you want to provide. Then, click Create.

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You will then see a confirmation message on your Comp Tickets page and the comp ticket details will be displayed under Recent Comp Tickets.

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You can select View Fan Profile if you'd like to see the ticket holder's details or manage their tickets.

The attendee will receive an email with their complimentary ticket, and they'll be able to view and redeem it at the event right from this email. 

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