How to Manage Event Alerts in Mobile HQ

  • Updated

From your PlayOn HQ Dashboard on your mobile device, find the event you'd like to manage. Click Edit.

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Click on Management from the menu at the top. Scroll down to the Event Alert panel and click the pencil icon to create a new alert or edit an existing one.

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In the pop-up, you can enter any information you'd like your attendees or potential ticket-buyers to know. As you type, you will see the character count change, allowing you to create an alert of up to 250 characters. This message will display at the top of your GoFan ticketing page.

Once you've entered your alert, click Update to create it.

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You will then be able to see your event alert message.

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If you'd like to see what your event alert will look like on your GoFan page, navigate to the Summary page from the list at the top of the page.

Scroll down to the Drive Sales panel and click Event Link.

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This will open up your GoFan page to this event, where attendees will purchase tickets, and you can view your live event alert. 

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