What happens to audio or music in VOD?
The video on demand (VOD) recordings of events in your PlayOn HQ account may be presented with audio that is muted or otherwise altered to avoid potential issues involving music copyright. We cannot make any exceptions to this policy.
Video files with original unaltered audio may be downloaded from Console for educational use only and are not intended for public distribution.
Why do we do this?
Record labels and artists have tools at their disposal to detect any instances in which their material is present. They may allege this is copyright infringement even when the copyrighted material is incidental to the event. Defending against claims of copyright infringement involves expense and risk, whether or not it is ultimately determined that no infringement occurred. Since your school owns the content and we are the distribution platform, we are both at risk. Our audio policy is in place to mitigate this risk and protect both “you” (the content owner) and “us” (the platform) from potential lawsuits.
Why was my audio was affected?
If your event did not use any copyrighted music, or if music played for a certain period of time but was then muted, this is because we use technology to automatically check archived video content and remove potentially copyrighted audio.
Sometimes the technology will “overcorrect," resulting in the removal or deletion of audio longer than the potentially copyrighted audio’s duration. We are continually working to improve this process and make it more precise, but this technology is still in its early phases of development.
What if we acquired music rights?
If you acquire the rights for the music in the events you broadcast, please contact your Customer Success Manager for more information about how this will affect your VOD.
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