How to Create Ticketing Seasons in HQ

  • Updated

Creating and managing your seasons just got easier! Leverage Create a Season to add all your athletic events at one time. See the video and information below on how this works.

Getting Started

In your PlayOn HQ Dashboard, select Create a Season.

Screenshot 2024-07-26 at 10.21.28 AM.png

Select the sport(s) you would like to create a season(s) for and then click Continue.

Screenshot 2024-07-26 at 10.22.29 AM.png

Next, select which school the season is for, and which school will receive the finances.

Screenshot 2024-07-26 at 10.23.25 AM.png

Select I’ll create the seasons individually, by manual input or file upload and click Continue again to proceed.

Screenshot 2024-07-26 at 10.24.32 AM.png

Season Settings

On the next screen, you will begin setting up your season event details all within one integrated workspace.

 

When you begin setting up your event, you'll now notice the Setup Progress and Sports options on the left. You can quickly access each field by clicking on each section label.

 

Select Sports and then Add sports to add more sport types to the Season.

As you modify event details, you can see the changes in real-time on the right panel under Your Season Settings.

Creating a Season

In the middle panel, input your sport season details. Select manual input and enter the number of HOME events in your season and complete the rest of the information here such as gender, level, and venue.

 

Additional Details

For additional details, scroll down further. Set the Event Entrance to Fans can attend games with one ticket or Fans need a separate ticket for each game, depending on your needs.

 

To start ticket sales immediately, leave the visibility options untouched. To hide your events so that they're not displaying on your GoFan page, simply toggle this option on and to the right. You can set a date and time if you would like to make your season visible in the future.

 

Leverage the Event Alert to call out any pertinent information to your community. Examples include a clear bag policy or no outside food or drink.

If a GL code is needed for your season, be sure to add it here. See our General Ledger Code article for more information.
 

 

Select Continue on the bottom to proceed to the next and final page.

For your home games, enter your opponents and dates here. If you're unable to find your opponent while searching, be sure to select create without opponent and type in your opponent's name.

Lastly, to add more events for this particular Season, select Add events in the upper right. Once this page is complete, click Publish Season in the bottom right. 

Screenshot 2024-07-26 at 10.36.47 AM.png

To review additional details, select View Season.

 
For any other questions or navigation help, contact your dedicated Customer Success Manager.

Related to

Was this article helpful?

0 out of 1 found this helpful